Menu
Reply
  • 16
  • 0
  • 1
Chris_J
Tuning in
92 Views
Message 1 of 4
Flag for a moderator

Evening Connection Dropouts

Over the last week around 9.30pm, I'm experiencing drop outs whilst watching Netflix content. I'm on powerline adapters.

0 Kudos
Reply
  • 95
  • 1
  • 16
barmyarmy66
Up to speed
86 Views
Message 2 of 4
Flag for a moderator

Re: Evening Connection Dropouts

You got them connected via the plug in the wall or an extension/adaptor?

0 Kudos
Reply
  • 16
  • 0
  • 1
Chris_J
Tuning in
79 Views
Message 3 of 4
Flag for a moderator

Re: Evening Connection Dropouts

Directly into the plug! No extension. I'm on Vivid 200.............

0 Kudos
Reply
  • 10.82K
  • 308
  • 631
Forum Team
Forum Team
58 Views
Message 4 of 4
Flag for a moderator

Re: Evening Connection Dropouts

Hi Chris_J,

 

Thanks for posting on the community. It's nice to have you back here.

 

I'm sorry to read that you are experiencing intermittent broadband connection. I can imagine how annoying this must be.

 

I've taken a look at your connection, the power levels are within range and there have been no time-outs reported since the router has been online.

 

Do you only notice this when connected through the Powerline adapters?

Does this happen through a wired connection direct to the Super Hub?

You mentioned that the internet disconnects when watching Netflix, does the general internet continue to work or does that stop working also?

 

Let us know how you get on

Sam


New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply