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Sneeky_King
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Download speed

My download Speed is only at 6MB per second, I normally get 160 MB per sec.  Help anyone? 

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Forum Team
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Re: Download speed

Hello Sneeky_King

 

Welcome to our forum, I am sorry we took a while getting here and for the slow speeds. Your line and hub look good however we do have a problem with high peak time traffic on your segment I am afraid. We are already aware of it ref F004796471 and would like to carry out some area work to alleviate the problem. The review date is currently showing 29/03/2017. Please accept our apologies, I will shortly send you a forum private message to discuss further.

Thank you for your patience

Nicola

Virgin Media Forum Team
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