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deadbutdreaming
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Download speed is poor yet again

Hi Everyone

I have the 100Mbps fibre optic broadband, yet again, I'm getting average speeds of 21Mbps for the last week. Is anyone experiencing this pathetic service?

 

I'm ready to pull the plug on Virgin

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Re: Download speed is poor yet again

Hi deadbutdreaming,

 

Thanks for posting!

 

Sorry to hear you're having speed trouble.

 

I've run a diagnostic and everything is looking great at this end. All the levels are as they should be and there are no open network issues in your area. I'd like to ask a few more questions so we can figure out what's going on:-

  • Are you connected wired or wirelessly?
  • Does the issue affect multiple devices or just one?
  • Does it only occur at certain times of day/night?

Look forward to hearing from you! Smiley Very Happy

 

Josh


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