Can anyone help please? Our speeds are so slow. We are based in London. Download speed is 10.91mb/s and upload 4.83mb/s.
In terms of wifi, we can pick our neighbour's up through solid brick walls better than our own....
Virginmedia are supposed to offer the fastest most reliable speeds, but we are really struggling with our set up here. Been with VM for a few years now (since 2011 from memory), but the service seems to be getting worse.
Any thoughts? I can't get through to their web support because they're too busy....
Thanks for posting and a big welcome to the community
Sorry to hear that you're experiencing slow speeds, it sounds frustrating. I'm not able to find your account to perform test, so please drop me a PM confirming your name and address and I'll happily investigate further.
Catch you soon,
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