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Registered: ‎10-10-2013
Message 1 of 4 (75 Views)

Documenting poor/low speed

Using this post to document slow speeds - currently paying for 50mbps

20/03/17

200317 Speed.jpg

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Message 2 of 4 (50 Views)

Re: Documenting poor/low speed

210317 Speed.jpg

Again

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Message 3 of 4 (36 Views)

Re: Documenting poor/low speed

Hello james_calvert,

Thanks for joining the community Smiley Very Happy

Sorry to hear about the slow speeds you're getting at the moment. I can see this is caused by fault: F004400545 in your area which we're reviewing on the 28th June. If you keep in touch with us we will be more than happy to keep you updated on any progress or changes.

Thanks for your patience with this,

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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Message 4 of 4 (21 Views)

Re: Documenting poor/low speed

More problems and issues.

Hi Heather, thanks for your reply.  I'm recording my issues periodically in order to make my argument for further discount. This fault or similar has been occurring for years, always with the resolution on months away.



 

 



 

 

 

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