Third day in a row now our download speeds have been below 10mb, just a day after engineer's visit...
Thanks for posting!
I'm really sorry to hear you're still having trouble with your connection.
I've run diagnostics on your equipment and I can see issues with your Upstream Power levels and you Modem SNR. This is a bit unusual to see so soon after a technician has been out.
I'd like to arrange for another technician to investigate this for you. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Tech fan? Have you read our Digital life blog yet? Check it out