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Mybaby04
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Crap internet

I'm paying for up to 200mb but getting 2mbs !!! **bleep** or what !!
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Forum Team
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Re: Crap internet

Hi there Mybaby04,

Sorry to hear about the slow speeds experienced.

I've located your account and there does appear to be a high demand for our service in your area at the moment under the fault ticket reference F003699635, with a review set for 28/06/2017. With this, you might find that your Virgin Broadband, Virgin TV or TiVo® interactive services are a bit slow at certain times of the day.

I'm very sorry for any inconvenience that this may cause.

Nat_J


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