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jacksjam
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Connection Speed

Hi, I have recently been upgraded to 70mbps speed, however it appears my router is still connecting at 50mbps:

Max Traffic Rate 57600000

Tried a few router reboots to no avail. I have the hub 3, is there anything I can do to refresh the connection speed.
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Re: Connection Speed

Hi there jacksjam,

Welcome to the community and thanks for posting.

Sorry to read the router has not been updated for the speed upgrade.

From checking your account, this is now showing as fine and working. However I did notice that the downstream power levels are too low at - 9 dBmV and as this can have an impact on your connection, I would like to arrange an engineer appointment to adjust these. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

Hope to hear from you soon

Sam

 

 


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