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darrylshaw78
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Can't stream, constantly buffering

I have been having issues for around 6-months when streaming NowTV, basically I can't watch 10 minutes without it breaking stream and buffering! I had an engineer out who said it was a power thing, he also change a metal box on the back of the hub, but still it persists to be bad!! Any ideas?
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Re: Can't stream, constantly buffering

Sorry to hear this darrylshaw78,

 

I've had a look at everything from this end for you and the modem SNR level is showing as out of spec at the moment.

 

I've sent you a private message so that we can get something booked in to get this rectified.

 

Speak to you soon,

 

Nat_J


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Re: Can't stream, constantly buffering

Thanks for getting back to me about this via private message darrylshaw78,

 

Great to hear that an engineer visit has been arranged for you. Smiley Happy
 

Let me know if I can help with anything more,

 

Nat_J


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