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helicon9
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Can't get above 30mb on my 150mb connection - area 22

Hi,

I'm not getting above 30mb on my 150mb connection.

Seems to be happening at all times not just peak. It's causing problems with my Geforce Now game streaming service, and I often get a message on that service that the packet loss is high.

I've rebooted the router a couple of times but still the same problem. My Nvidia Shield that runs the Geforce now service is connected by ethernet (gigabit).

Could a mod please look into this and let me know if I need an engineer to take a look?

Thanks.

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Re: Can't get above 30mb on my 150mb connection - area 22

Hi helicon9,

 

Welcome to the Community!

 

Sorry to hear you're having speed troubles.

 

I've run a diagnostic on your equipment and I can see a few timeout errors. Can you reboot the hub for me? Once you've done that, I'll run another diagnostic to see if we're still getting timeouts.

 

Speak soon Smiley Very Happy

 

Josh


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