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TGard
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CF24 - Net connection unusable

Hi there, my connection in the CF24 area is currently unusable and has been since Sunday afternoon.  I am receiving huge amounts of packet loss as shown below:

 

0843c822106d3166d2e029482aacf2fa

 

Please can this be looked into as I suspect this to be an area fault and my neighbours are having similar issues.

Thanks,

 

 

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Forum Team (Retired) Adam_L
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Re: CF24 - Net connection unusable

Hi TGard, 

 

Thanks for letting us know that you're having huge amounts of packet loss, I apologise for any inconvenience, I am confident I can get this sorted for you.

 

I have tested things from here and I couldn't see anything out of the ordinary! No errors or time outs inside the Hubs logs. All of your power levels are within the preferred ranges.

 

You're area cable also tested well, showing no errors or load issues when tested.

 

Are you still having these issues? If so, how are you connected, wired or wireless?

 

Could you please provide a trace route from within command prompt for me to take a look at in your response here.

 

Speak soon, 

Thanks, 

Adam.


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