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JackCF
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Broadband

Why do I wait ages to connect to Virgin broadband while the system keeps buffering???

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stevedh2
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Re: Broadband

possibly one of many reasons... 1st need to work out where the problem lies.

so 1st question, are you connected wired or via wifi, and if via wifi do you have the same problem wired ?

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Forum Team
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Re: Broadband

Hello JackCF,

Thanks for posting, welcome to the forum! Smiley Very Happy

Sorry to hear about your connection problems. May I ask if you're using a wireless or hard-wired connection when you experience issues? Everything looks normal from our end so please get back to us so we can perform further diagnostics.

Thanks again,

Take care.

Heather_J

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