Hi just got fibre 50mps but only get 1-2mps at peak times Not at all what I signed up for!!! Can anyone tell me if this is standard as still got time to cancel subscription My broadband was 3 times quicker using my phone line not happy Seems virgin aren't telling truth just want to get you signed up
Really sorry to hear you're experiencing speed issues.
I've located your account and I can see an issue with the network in your area affecting speeds at peak times - Ref.(F002977692). Our technicians are working to get this resolved and have set a review date of 29th March.
I'm really sorry for any inconvenience this may cause.
All the best
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