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Gazz1878
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Broadband speed

latest reading on my superfast 100mbps broadband, at approx 20.08 tonight I had a reading of 1.18 Mbps. Worth every penny!!

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Re: Broadband speed

Hi Gazz1878,

 

Thanks for posting!

 

Really sorry to hear you're having speed issues.

 

I've located your account and I can see an issue with the network in your area affecting speed at peak times - Ref.(F004294774). Our technicians are working to get this sorted and have set a review date of 1st March.

 

I'm really sorry for any inconvenience this may cause.

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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Gazz1878
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Broadband

Yet again useless broadband speed, not even strong enough to carry out a speed test.

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