I'm a new customer on vivid 200 package but am only getting 40Mb on average. Its never been higher than 50Mb.
Anything I'm doing wrong?
I'd appreciate any advice.
Are you testing wired or wireless?
If wireless, is your device capable of higher speeds?
I was testing wirelessly.
When connected wired 220Mbs...
Thanks for your help duh...
Thanks for posting and a warm welcome to the forum
It's great to see new members!
I can see that you've tested on the wired connection and got good results. As for the wireless, you might need to try a few of the channels to find the best in terms of speed and performance.
We've got a helpful article which will show you how to make these changes. Just take a look at - Changing the Virgin Media router's wireless channel / frequency when you get a chance.
Thanks again for posting,
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