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mjbmg
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Broadband speed

why is the broadband speed nowhere near what we are paying for?

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Superuser
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Re: Broadband speed

Testing wired or wirelessly?

Is it always slower than expected or just evenings/late afternoon?
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All posts made are personal opinions as I do not work for VirginMedia.
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Superuser
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Re: Broadband speed

I have moved your post from the Tivo board to the more appropriate Broadband Speed board.

In order to help you need to give us a bit more to go on.  What speed tier are you signed up to and what speeds do you get?

Are you using a wired Ethernet connection to the VM hub or a wireless connection? Wireless is easily disrupted by a number of external factors, so a wired test is the best way to get a true picture of what speed your line is able to achieve. It also helps to pinpoint if the issue is with the wireless or your line.

Are you seeing slow speeds all day or only at peak times (typically 4pm-11pm weekdays and weekends)? Some areas are suffering with over utilisation, which results in very slow speeds at peak times but full speed at off peak times.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong Smiley Happy If my answer solves your problem please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.  

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Superuser
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Re: Broadband speed

Apologies @SCA1972 didn't realise you were typing/moved it when I logged in and replied Smiley Tongue
~~~~~~~~~~~~~~~~~~~~~~~~~
All posts made are personal opinions as I do not work for VirginMedia.
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