Sorry to hear about the slow speeds you're getting right now.
I've ran some tests and I can see that you're currently being affected by a fault in your area under ref: F003489544 which is due for review on the 26th July. This fault is known for reducing speeds, especially during peak time hours. I'm really sorry about this, I know it's not the news you were hoping for.
Please get back to us if you have any other questions.
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