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symona2
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Broadband speed slow over last 2 weeks

Hello,

I have the 50 mbps broadband but over the last 2 weeks I've suffered with lack of speed and the signal keeps dropping.

On checking the speed I'm getting a range over the last week from 8 mbps to 25 mpbs. Never getting anywhere near 50 mbps.

I have really noticed it when streaming films via apps on my smart TV. I have Netflix and the picture quality is so poor due to poor broadband.

Help.
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stevedh2
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Re: Broadband speed slow over last 2 weeks

Is that wired or Via WifFi.. if Wifi can you do some wired speedtests to rule out WiFi as the issue?

 

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symona2
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Re: Broadband speed slow over last 2 weeks

The figures quoted were WiFi.

I've now done wired and got the following results:

51.62mbps
2.85 mbps

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symona2
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Re: Broadband speed slow over last 2 weeks

My smart TV is new and sits directly above the smart hub so shouldn't be an issue via WiFi
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Forum Team
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Re: Broadband speed slow over last 2 weeks

Hi symona2,

 

Welcome to the Community!

 

Really sorry to hear you're having WiFi trouble.

 

Glad to see you're getting the correct speeds through a wired connection. With wireless, it can be tricky to maintain a consistent high speed as there are so many environmental factors that can interfere with the signal.

 

Check out this article about getting the best wireless network signal to make sure your setup is the best it can be. You can also check out this article on changing your wireless channel to help improve your wireless connections.

 

Hope this helps! Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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