Menu
Reply
  • 1
  • 0
  • 0
Horanc
Joining in
61 Views
Message 1 of 2
Flag for a moderator

Broadband slow

Area 22
My broadband has become extremely slow over the past few weeks. Nothing to do with the location of my router as it has been in the same place for years. Anyone else experiencing this and what can we do?
0 Kudos
Reply
  • 8.38K
  • 362
  • 590
Forum Team
Forum Team
33 Views
Message 2 of 2
Flag for a moderator

Re: Broadband slow

Hi Horanc,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I've run diagnostics on your equipment and I can see an issue with your Upstream Power levels that will need to be adjusted. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply