Menu
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
282 Views
Message 1 of 23
Flag for a moderator

Broadband keeps slowing down and changing TV channels also slow

 

Screen Shot 2016-10-21 at 13.03.06.png

 

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
280 Views
Message 2 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Screen Shot 2016-10-21 at 13.06.13.png

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
276 Views
Message 3 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

I have done all the status checks and they all say no problems Smiley Sad 

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
264 Views
Message 4 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Screen Shot 2016-10-21 at 13.39.52.png

This is how it is when its running ok but the slow downs are getting more frequent and sometimes no connection

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
245 Views
Message 5 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Now looking at other service providers as this is now unacceptable Smiley Sad prices increasing but service is getting worse Smiley Sad

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
219 Views
Message 6 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Still suffering the same problems Smiley Sad

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
212 Views
Message 7 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Screen Shot 2016-10-31 at 23.42.30.png

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
210 Views
Message 8 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Screen Shot 2016-10-31 at 23.48.15.png

0 Kudos
Reply
  • 50
  • 0
  • 0
GordM1
Tuning in
178 Views
Message 9 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

Spoke to the broadband and tv department and did checks but no faults found, then spoke to customer services to try and get an engineer out or another router ( still using super hub 1) sent out to try if that helps with the broadband but no joy, the guy was more interested in getting me to pay for an upgrade Smiley Sad what use is an upgrade if the faults are still going to be there, virgin media is getting very close to losing a very long term customer Smiley Sad 

0 Kudos
Reply
  • 514
  • 27
  • 121
deviousiphone
Rising star
174 Views
Message 10 of 23
Flag for a moderator

Re: Broadband keeps slowing down and changing TV channels also slow

This is probably contention from what I am seeing
0 Kudos
Reply