You don't give much detail of any remedial steps you've tried. Just anger.
Things break in life and if you want help you've got to help yourself a bit and give some more detail.
~~~~~~~~~~~~~~~~~~~~~~~~~ All posts made are personal opinions as I do not work for VirginMedia. Kudo's a post if you find it useful and want to say thanks Mark a post as a helpful answer if it answers your question
Sorry to hear you're having trouble with your connection since being recently installed. I've tried to check this for your, but I'm not finding any account info for you. Can you please drop me a PM with your address so I can look into this for you.
Apologies for any inconvenience caused.
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