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Teff76
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Broadband issue

I was on 70 Mb speed and was getting better speed before but now I upgraded my package with new router to 200 MB but all I am getting is 12, 15, and 9Mb. Why is that. Help please?
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Superuser
Superuser
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Re: Broadband issue

How are you connecting wired or wirelessly?

If wireless, try wired directly to the hub with a Cat 5e cable or better with a device equiped with a gigabit ethernet network card.
I would test during the day and again during peak periods.

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Forum Team
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Re: Broadband issue

Hi Teff76,

 

Welcome to the Community!

 

Really sorry to hear you're having trouble with your connection.

 

I'd like to check this out for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon Smiley Very Happy

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


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