Menu
Reply
  • 2
  • 0
  • 0
James22593
Joining in
46 Views
Message 1 of 2
Flag for a moderator

Broadband download speeds LOW!

Hi my download speed is constantly at 3mps I am currently on the fastest plan and recently joined virgin from sky I was running around 5/6mbps download with sky but was ensured when speaking with virgins within get my area and on the 200mbps plan I would be running at download speeds from 17/18+ I haven't got anywhere near the most I get is around 7mbps when I'm inches away from the router, I live in a flat and my bedroom is approx 2 meters away from my router and my download speed plumits to below 4 I pay nearly £80/90 as a new customer for my Tv and broadband which is daylight robbery as the figure and stats I was quoted to convince me to switch have no where near been met!

I have been with virgin 1 month and already considering changing! Sky on a 100mbps plan wasn't great but is a lot better !!
0 Kudos
Reply
  • 7.39K
  • 316
  • 524
Forum Team
Forum Team
19 Views
Message 2 of 2
Flag for a moderator

Re: Broadband download speeds LOW!

Hi James22593,

 

Welcome to the Community!

 

Really sorry to hear your experiencing issues with your speed.

 

I'd like to take a look at this for you but I can't seem to locate your account. I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details.

 

Speak soon D

 

Josh


Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply