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arthurjack
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Broadband and On Demand - Earls Court London

So, no broadband or On Demand for most of January and February  - okay for about a week, and now down since the start of this week.

it seems all one go do is come on to this site and complain, but "is anybody out there" - well NO

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Superuser
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Re: Broadband and On Demand - Earls Court London

Then VM forum team are taking around a week - 2 weeks for a reply so if you require a faster response you will need to deal with the script readers and call VM up
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All posts made are personal opinions as I do not work for VirginMedia.
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Forum Team (Retired) Adam_L
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Re: Broadband and On Demand - Earls Court London

Hi arthurjack, 

Thanks for the post! I am sorry to hear about your issues with your no broadband and on demand. I apologise for any inconvenience caused.

I have tried to test things from here but I was unable to locate any of your details via your forum account, I will need some information from you in order to proceed with diagnosing your issues. 

I will send you a PM (purple envelope at the top) detailing what's required in order to proceed with diagnostics. Please respond to me there and I'll get this sorted for you.

Take care, 

Thanks, 

Adam.


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