6th September is only a Review Date, NOT a Fix Date. Review dates are like busses, there'll be another one along in a while.
Love the analogy just look below at the 12 or so I have had in the past 2 years and 4 months of waiting for my over utilisation issues to be fixed.
This is the poor quality of my Superhub 3 connection
Fault reported 09/2014 - Fault ticket raised 01/01/15 - Changed to 05/15 - Changed to 12/08/15 - Changed to 14/10/15 - Changed to 04/11/15 - Changed to 15/04/16 - Changed to 06/07/16 - Changed to 31/09/16 - Changed to 30/11/16 - Changed to 15/02/17 - Changed to 12/07/17 - Changed to 20/09/17 - Changed to 14/06/17 - Changed to 10/01/18 < 3 YEARS SINCE FIRST TICKET
However thanks to BT Fibre Broadband I can actually game without lag
Nothing much else I can do. Fault has been reported to Virgin Media who are stating that there is a network fault. I have been given reduced billing until the fault has been rectified. Just hope Virgin Media don't rise their prices until it's sorted, if they do it's bye bye V Media..
I have just checked my speed 20mb 16:15 in the afternoon and Im supposed to be on 150mb, I think anyone getting shocking speeds like this contracts should not apply and should be able to leave at any time to a better provider who can deliver what they advertise like BT or SKY.
I have been with Virgin for years and they did deliver but they are a shocking service now and with review date after review date and nothing getting done it is time to get out.
I have just seen an advert on the tele saying they deliver crazy fast broadband speeds ha ha ha ha ha ha still laughing.