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stecartwright8
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BQM Graphs

This weeks graphs Sunday to SundayMy Broadband Ping - Home net My Broadband Ping - Home netMy Broadband Ping - Home netMy Broadband Ping - Home netMy Broadband Ping - Home netMy Broadband Ping - Home netMy Broadband Ping - Home netMy Broadband Ping - Home netAnyone elses as bad as this, it would be good to see

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ChrisK1
On our wavelength
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Re: BQM Graphs

Mines not as bad as yours but I have been getting the same dip in noise from about 1 AM to 10 AM for the past 3 days and the overall above my average noise started just before 4 PM on Friday.

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Forum Team
Forum Team
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Re: BQM Graphs

Hi there stecartwright8,

 

Welcome to the community and thanks for posting.

 

My apologies you are experiencing issues with your broadband connection.

 

From checking your connection, there is a high peak time traffic fault in your area which is causing slow speeds. The reference number is F004275409 and has a review date of 17th May.

 

I also noticed your upstream power levels are too high at +53 dBmV and for this I would like to arrange an engineer appointment. I've sent you a PM (purple envelope icon, right corner) with some details for you to confirm please.

 

Hope to hear from you soon

Sam


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