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scott744
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BB speed issue

hi 

basically im usually posting speeds of 100-150 mbps or at peak times about 80 today im getting between 2-4 mbps which is insane it struggles to load youtube videos and watching a stream is a no go

im from the orton area of peterborough so wondering if anyone else is having issues or know what i could do? i have tried restarting the modem a few times and looked at my settings but cant see anything wrong and these is no reported issue on the my account page

 

thanks in advance for any help

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Re: BB speed issue

Hi there scott744,

Thanks for joining the community, great to have you here Smiley Happy

Sorry to hear about your recent slow speeds, I know this is frustrating.

Checking your connection I can't see anything out of place at the moment. Are you testing the speeds with your wireless or hard-wire connection? Ideally we would need to see speed test results from an Ethernet connection.

Please get back to us so we can investigate further.

Take care.

Heather_J

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