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mikeyh68
On our wavelength
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B90 Speed

So I am meant to have 100mb broadband and the last few nights it has been max 3mb - I do hope that I will be refunded for the difference seeing as I pay for the top package - absolute joke

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Re: B90 Speed

Hi mikeyh68,

 

Thanks for posting!

 

I'm really sorry you're having trouble with your connection.

 

I've located your account and I can see an issue with the network in your area - Ref.(F004975545). Our technicians are working to get this resolved as soon as possible and have set a review date of 13th January.

 

If you're still having trouble past the review date, drop me a message and I'll check it out for you.

 

Speak soon Smiley Very Happy

 

Josh


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