Area Reference 20 Ridiculously Poor Speeds of 1 to 1.5 mbps on 50mbps plan
I can barely do any work for most of the day because the internet always hovers around the 1-1.5 mbps mark. Tried resetting the router, received a "signal boost" from customer support, still slow. Feels like a colossal waste of money.
Re: Area Reference 20 Ridiculously Poor Speeds of 1 to 1.5 mbps on 50mbps plan
Welcome to the Community!
Really sorry to hear you're having trouble with your connection.
I've run a diagnostic on your account and I can see an issue with your power levels that is likely affecting your speeds. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange a technician to sort it out.
Look forward to hearing from you!
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