Been with virgin since end of November after having to get an engineer out to reconnect my cable in the box as it was shoved down a hole.. but since then been solid speeds peak or off peak even over Christmas.
Today we are running a pathetic 5mb down.
Checked MyVirgin for issues, none in the area and ran the test. Which told me "we're sorting it" and rebooted after ten mins, still the same.
You are correct. It was on my phone. Which makes no difference as I used to pull 80-100 on a speedtest over wi-fi.. funny that was within 2 weeks of being connected.
But to answer your question, I did a wired speedtest shortly after my post last night which gave me 5.5mb down. But no proof.
Funny that 30 minutes ago I managed 45mb which is still unacceptable.
Yet right now, 6mb.
Wireless and wired.
I came to Virgin as I never had problems in another area. And BT messed up my order 3 times.
Get sent a self install which wouldn't work as my cable was disconnected in the box down the road, had to wait 7 days for an engineer and been charged for that week where I had no service. I let that slide when I was getting the service I asked for.
But now this is pathetic. Virgin I expect you to sort this. I understand I won't get 100 at all times.. hey I'd be happy with at least 60% of what I'm paying for. But not this.
Laurie2638 wrote: Just how big are these areas virgin? I'm also area 30 and I'm on Teesside? Also having trouble with broadband speeds
The area codes are based on who was the original cable company in that area, rather than geographic. There could be various towns or cities in completely different parts of the country which come under 'Area 30'.