Could someone from VM please clarify what exactly is going on with your Broadband network?
Having been with VM for years I have found the service more or less rock solid, however these past few days / week I am finding it difficult to get past 20mb on a service that is usually stable at 220+ mb.
Your service status shows no issues however I can't help but think that this is a network fault.
I am also just outside of Belfast and having the exact same issues, I have been on the phone as well as chat over the past few months and I can barely get past a 6mbs down which for the £50 I am paying for a month is an absolute disgrace and they have been completely unhelpful but very willing to take money from me each month.
I had been complaining about poor speeds when I was living in a different home a few months ago and now that I am in a new home (only 5 mins away from my old place) I am STILL having the same issues even after the engineer came and installed the box himself and checked for faults.
Tracing route to bbc.co.uk [184.108.40.206] over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1 2 68 ms 89 ms 332 ms cpc1-glen4-2-0-gw.2-1.cable.virginm.net [220.127.116.11] 3 13 ms 30 ms * belf-core-2a-xe-1101-0.network.virginmedia.net [18.104.22.168] 4 * * * Request timed out. 5 * * * Request timed out. 6 * * * Request timed out. 7 27 ms 27 ms 27 ms telw-ic-2-ae5-0.network.virginmedia.net [22.214.171.124] 8 40 ms 27 ms 26 ms 126.96.36.199 9 * * * Request timed out. 10 * * * Request timed out. 11 23 ms 23 ms 33 ms ae0.er02.telhc.bbc.co.uk [188.8.131.52] 12 28 ms 36 ms 34 ms 184.108.40.206 13 24 ms 26 ms * 220.127.116.11 14 26 ms 26 ms 24 ms 18.104.22.168