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Area 21 Speed Cap is so small

Hello people, i'm with virgin from 1.4 years on the 152 contract i'm fed up with this kind of speed and want to give up and switch to different provider, can anyone tell me what is the cancellation fee.

 

I made test starting from 9 pm till 9 am so this will show the cap on the speed 

Test was done on direct connected pc to trough a cable

 

The latest 2 phothos with high speed is from morning 8 and 9 am

 

 

 

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Re: Area 21 Speed Cap is os small

latest to photos are from 8 am and 9.45 am see the difference and the speed that i should receive
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Re: Area 21 Speed Cap is os small

Today i call them to cancel my contract and for my surprise i was in the period between renewel and i canceled for free for no charge.

You can't ask me pay 45£ and give me speed between 5pm and 12pm of 3-10 mb/s and keep laing me from the beginning that this will be solved when in fact is a cap on the speed.

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