Thanks for posting and a big welcome to the community
Sorry to hear that you're experiencing slow speeds, I appreciate your frustrations. I'm very sorry to report that we are currently working on a fault in your area under ref: F004448117 which is due for review on the 12th April. Please accept my apologies for any inconvenience caused and let me know if you've got any other questions.
Tech fan? Have you read our Digital life blog yet? Check it out