Area 20 user here, wanted to hopefuly speak to a Virgin Media employee in regards to my current fault issue of utilization – F004822975, below is a BQM over the last day.
Just some info before I describe my problem, I’m an avid gamer and genuinely want a seamless speed of internet to play games, online games at ridiculously low ping, hence me being suckered into the Vivd gamer package. 200mb down, 20mb up and no traffic management? Yes please!
although my speeds are fine through speed test’s and my pings are very very low to my nearest server as seen below:
(Can someone also clarify why speed test's bring back under 20 latency when thats not that case also?)
I was wondering if port forwarding would help at all reduce the latency whilst I have exceptional speeds according to my fellow Area 20 counterparts – it’s just the lack of consistency/packet drops/spikes of connection which is the issue.
Having been a Virgin customer for a few years and being very happy still even with these slight issues as streaming can sometimes be painful when the high ping/dropped packet kicks in, the services are normally on point.
But I’d like to see if anyone would make sense of port forwarding online game server ports to make any difference on the high pings.