Menu
Reply
  • 42
  • 1
  • 5
logiclee
On our wavelength
82 Views
Message 1 of 3
Flag for a moderator

An all time Low for Area 30 Mansfield. 1Mbps

 So Virgin is well aware of the area 30 problems but tonight we hit an all time low.

Can't game and can't stream so only one thing left to do is post my displeasure on here.

I'm currently getting a refund but it's not good enough. A "Review" date is still 6 weeks away.

I'm ringing Sky to discuss options on Monday

6142487303

Lee

0 Kudos
Reply
  • 3
  • 0
  • 0
mitiozo
Joining in
76 Views
Message 2 of 3
Flag for a moderator

Re: An all time Low for Area 30 Mansfield. 1Mbps

How did you get refund and how much is it.

I'm in Area 31 and is a nightmare 1-5 Mbps
0 Kudos
Reply
  • 42
  • 1
  • 5
logiclee
On our wavelength
74 Views
Message 3 of 3
Flag for a moderator

Re: An all time Low for Area 30 Mansfield. 1Mbps

m


mitiozo wrote:
How did you get refund and how much is it.

I'm in Area 31 and is a nightmare 1-5 Mbps

Contact the support/mods on the forum and they will forward your complaint to customer services if the fault is too much traffic.

Currently receiving £20 a month refund on top of my loyalty discount.

But I don't want money back I want to be able to stream 4k Movies on a Saturday night. 

Lee

0 Kudos
Reply