Menu
Reply
  • 7
  • 0
  • 0
EdxAllen
Joining in
114 Views
Message 1 of 3
Flag for a moderator

78 ms , 0.31 in download, 2.08 in Upload

Yesterday was fine but now i can't even open Mozilla firefox.

My connection crash always when i try to play online and my ping is 30 ms and then increase to 300+.

My connection is not stable at all.

Can someone help me?

http://www.speedtest.net/my-result/5924747270

0 Kudos
Reply
  • 7
  • 0
  • 0
EdxAllen
Joining in
61 Views
Message 2 of 3
Flag for a moderator

Re: 78 ms , 0.31 in download, 2.08 in Upload

0 Kudos
Reply
  • 9.96K
  • 291
  • 624
Forum Team
Forum Team
15 Views
Message 3 of 3
Flag for a moderator

Re: 78 ms , 0.31 in download, 2.08 in Upload

Hey EdxAllen,

 

Thanks for posting and welcome to the community Smiley Happy

 

Sorry to hear about the problems with your connection. I've just taken a look at your Superhub and I've noticed an open SNR (signal to noise ratio) fault in your area. It's been on-going for a little while, but should be resolved on the 13th Jan.

 

Sincere apologies for this, could you please post back on or after the 13th and let us know how you're getting on.

 

Speak with you again soon.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


0 Kudos
Reply