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Registered: ‎24-04-2014
Message 31 of 73 (343 Views)

Re: +5 year customer

Just a typical day at home... Get back from work at 6pm and enjoy this speed (WITHOUT ANYONE ELSE CONNECTED TO IT). When I say without anyone else - I mean that I am literally the only person connected to my Internet.

 

http://www.speedtest.net/my-result/5131088237

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Registered: ‎21-11-2010
Message 32 of 73 (317 Views)

Re: +5 year customer

[ Edited ]

aaaaaaaand once again - it's 6pm, it's time to get that shltty speed, YAY! Thanks VM!

 

http://www.speedtest.net/my-result/5167410073

Tuning in
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Registered: ‎24-04-2014
Message 33 of 73 (291 Views)

Re: +5 year customer

VM the issue is back yet again can you please provide an ETA on this? This issue has been continuously ongoing for the last few days - the connection suddenly becomes extremely slow at around 6-9pm. No one else in my entire household is even using the Internet and I am literally the only one connected to it so the issue is most definitely on your end as it has been in the past.

 

http://www.speedtest.net/my-result/5943542379

http://www.speedtest.net/my-result/5943504724

 

This is very stressful and annoying as I'm not exactly paying pennies each month for this kind of service.

 

Thanks.

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Dialled in
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Registered: ‎07-11-2016
Message 34 of 73 (285 Views)

Re: +5 year customer

[ Edited ]

 The fact that you've put up with their **bleep** for this long is miraculous. If you have a look around these forums you'll realise that VM are the worst internet provider at providing a consistent reliable connection. Secondly as your post is over 2 weeks old, your post is invisible so the mongrels and you need to make a new thread and wait a minimum of 2 weeks for a response. 

My advice: leave and save yourself some money, go to BT/Sky where they provide their services via the landline which is an established infrastructure compared to the over utilised removed copper cabling provided by Virgin.

[MOD EDIT: Inappropriate language removed, please review the Forum Guidelines]

Getting consistently shafted by highly fluctuated ping during "peek" all daylight hours.
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Up to speed
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Registered: ‎22-03-2015
Message 35 of 73 (270 Views)

Re: +5 year customer

confuses me why you are still with them after all these issues? makes no sense, ive been having problems at peak time for 3 weeks and i am probably going to cancel when my contract is up.

http://www.thinkbroadband.com/ping/share/6c7f9a9f20c4b3cac9edc401f62167c3.html
On our wavelength
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Registered: ‎21-11-2010
Message 36 of 73 (240 Views)

HRe: +5 year customer

[ Edited ]

Hmm well.. I don't know. This is a tricky one.

 

Most of the time VM is perfectly fine but there are moments when it's absolutely terrible. For example right now I can hardly do anything and no one else is connected to my broadband other than myself. I am not even downloading anything, just watching a stream online. Normally I get credit for this kind of non sense and what irritates me the most is that VM keeps increasing the prices every single year, maybe even multiple times a year. 

 

http://www.speedtest.net/my-result/5994744964

 

 

Okay this is actually unbearable. This is beyond **bleep** annoying. I CANT DO ANYTHING. It has been like this for 2 **bleep** hours now. Why am I paying so much for this kind of non sense?

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On our wavelength
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Registered: ‎21-11-2010
Message 37 of 73 (220 Views)

Re: HRe: +5 year customer

[ Edited ]

The issue was gone for like 15minutes and now it's back AGAIN. 3 hours so far. GREAT JOB VM.

 

http://www.speedtest.net/my-result/5994838708

What kind of service is this?

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On our wavelength
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Registered: ‎21-11-2010
Message 38 of 73 (214 Views)

Re: HRe: +5 year customer

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On our wavelength
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Registered: ‎21-11-2010
Message 39 of 73 (210 Views)

Re: HRe: +5 year customer

Oh boy I sure hope you'll increase the price again for this amazing service.

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On our wavelength
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Registered: ‎21-11-2010
Message 40 of 73 (200 Views)

Re: HRe: +5 year customer

And it's still **bleep** slow. I can't wait for these amazing inbox messages/responses apologizing for this, I mean that apology really gives me that sense of satisfaction and immediately resolves the issues.

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