Hi all, I've recently had my services installed and so far I'm extremely happy with the ping and download speeds, which average 9ms and 310Mbps respectively.
The problem that I'm having is that my upload speed seems to be capped at 12Mbps, when I'm expecting close to 20Mbps. My average so far is between 10 and 11.8Mbps.
Please would someone advise what I need to do? Just to clarify, I've checked these speeds over Wi-Fi and Ethernet, in router and modem mode, directly via the SH3 and also via my Asus router, and the results are all the same.