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lukescully
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Message 1 of 13
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30/100mb all the time

why am i paying for 100mb all i get is 30mb. literally 9x out of 10 i can get 100mbs at peak times once in a blue moon. speed tests always come up wayyy short. i dont want to hear follow these steps or reboot router. i aint tebooting it 10x a day. cos i know after i do it i get close to 100mbs when i do it
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Dave_cq
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Message 2 of 13
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Re: 30/100mb all the time


lukescully wrote:
 i dont want to hear follow these steps ....

OK.

********* SuperHub 2ac - Asus rt-ac68u Router - Vivid 100Mbps **********

Electron
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Superuser
Superuser
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Message 3 of 13
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Re: 30/100mb all the time

help is a 2 way street - questions are asked - you answer so heres a couple - is the problem wired or wifi or both if you have just tested wifi then run some speedtests wired and see what they say 

post the upstream and downstream power level

 

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Tony
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lukescully
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Message 4 of 13
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Re: 30/100mb all the time

wireless . very rare wired. wired and wiress its literally 1-3mbs difference.
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lukescully
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Message 5 of 13
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Re: 30/100mb all the time

i am 26bs wireless 27.2 wired
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Superuser
Superuser
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Message 6 of 13
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Re: 30/100mb all the time

log into superhub - 192.168.0.1 - DON'T SIGN IN, click router status  - and post the downstream and upstream figures

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Tony
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lukescully
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Message 7 of 13
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Re: 30/100mb all the time

always asks to sign in
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lukescully
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Message 8 of 13
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Re: 30/100mb all the time

Log outLanguage
Home
Connected devices
Modem mode
Advanced settings
Wireless
Security
DHCP
UPnP
Tools
Network status
Ping
Traceroute
MTU size
Admin
Network status
This page displays information on the status of Mercury modem's HFC and IP network connectivity.
Router Status
Status
Downstream
Upstream
Configuration
Network log
Refresh data
Downstream bonded channels
Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID
1 299000000 -3.2 37.6 256 qam 41
2 323000000 -4 37.6 256 qam 44
3 315000000 -3.7 37.3 256 qam 43
4 307000000 -3.5 37.3 256 qam 42
5 291000000 -3.4 37.6 256 qam 40
6 283000000 -3.5 37.6 256 qam 39
7 275000000 -3.7 37.6 256 qam 38
8 267000000 -3.5 37.3 256 qam 37
9 259000000 -3.5 37.3 256 qam 36
10 251000000 -3.4 36.6 256 qam 35


Log outLanguage
Home
Connected devices
Modem mode
Advanced settings
Wireless
Security
DHCP
UPnP
Tools
Network status
Ping
Traceroute
MTU size
Admin
Network status
This page displays information on the status of Mercury modem's HFC and IP network connectivity.
Router Status
Status
Downstream
Upstream
Configuration
Network log
Refresh data
Upstream bonded channels
Channel ID Frequency(Hz) Modulation Power
(dBmV) Mode Channel Bandwidth(Hz) Symbol Rate (ksps)
4 37600000 ATDMA 52.5 16 qam 6400000 5120
6 24400000 ATDMA 50.5 16 qam 6400000 5120




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Superuser
Superuser
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Message 9 of 13
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Re: 30/100mb all the time

upstream is high - wait for VM to pick the thread up - that can take a week or so - they will confirm if its too high and sort a tech visit out - get that sorted and go from there

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Tony
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lukescully
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Message 10 of 13
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Re: 30/100mb all the time

thanks mr t. i rang yest as it got to a point of even less speeds . apparently technician coming fri
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