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Vecejj
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2mb instead of 200mb

 http://www.speedtest.net/my-result/6153661195

This happens on a daily basis, watching simple youtube videos in our house is a chore, we are supposedly with vivid 200 for gaming purposes but the speeds have never been so slow, ever.

 

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kc9400
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Re: 2mb instead of 200mb

Same here. Mines been like it since signing up in November last year.

 

I wouldn't hold your hopes out for any improvement any time soon.

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Re: 2mb instead of 200mb

Hi Vecejj,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I've run diagnostics on your equipment and I can see quite a high number of timeouts in the hub's log. I'd like you to reboot the hub (switch off at the mains for a minute) so we can clear the log and monitor new errors.

 

Speak soon Smiley Very Happy

 

Josh


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kc9400
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Re: 2mb instead of 200mb

Has it improved?

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