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SilenceSai
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200mb gamer only getting 36mb

Well basically I have the 200mb gamer package but my download speeds never go over 36mb and my upload speeds between 2-6mb is there anything I should do
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Superuser
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Re: 200mb gamer only getting 36mb

Are you testing wired or wirelessly?
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SilenceSai
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Re: 200mb gamer only getting 36mb

Sorry should have said. I have tested both wired and wireless the max speed I've seen is 40mb
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Forum Team
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Re: 200mb gamer only getting 36mb

Hi SilenceSai,

 

Thanks for posting!

 

Sorry to hear you're having trouble with your connection.

 

I've located your account and I can see you've had a technician out to check this for you. I've also found an issue with the network affecting speeds in your area at peak times - Ref.(F004697988). The technicians have set a review date of 29th March 2017.

 

I'm sorry for any inconvenience this may cause.

 

Josh


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