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thekopno1
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200mb dropped to 20mb

Hi
200mb has dropped to 20mb over last two weeks, I have to keep restarting super hub 2 to get full speed again.
Any ideas, can VM do a check please?
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Superuser
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Re: 200mb dropped to 20mb

Hey @thekopno1

Can you go to http://192.168.0.1 and then click on the router status in the top right corner (super hub 1,2,2ac)  and click on the downstream and upstream power levels and then paste the screenshot here.

 

Also is this happening during peak times or all the time?

 



2000.png
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thekopno1
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Re: 200mb dropped to 20mb

Downstream Channels
Lock Status Channel ID Frequency Modulation Rx Power RxMER Pre RS Errors Post RS Errors
Locked 1 139000000 Hz 256 QAM 5.4 dBmV 37.1 dB 831 288
Locked 2 147000000 Hz 256 QAM 5.5 dBmV 37.6 dB 549 276
Locked 3 155000000 Hz 256 QAM 4.9 dBmV 37.1 dB 323 284
Locked 4 163000000 Hz 256 QAM 4.4 dBmV 37.4 dB 579 301
Locked 5 171000000 Hz 256 QAM 4.1 dBmV 37.6 dB 298 278
Locked 6 179000000 Hz 256 QAM 3.7 dBmV 37.1 dB 314 302
Locked 7 187000000 Hz 256 QAM 3.4 dBmV 36.8 dB 296 294
Locked 8 195000000 Hz 256 QAM 3.2 dBmV 36.8 dB 306 298
To reset the Pre and Post RS error counts please use the Downstream screen under the router status screen available from the login page.

Upstream Channels
Lock Status Channel ID Frequency Modulation Tx Power Mode Channel Bandwidth Symbol Rate
Locked 2 31000000 Hz ATDMA 44.5 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
Locked 3 24400000 Hz ATDMA 44.8 dBmV 64QAM 6400000 Hz 5120 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
NotLocked 0 0 Hz 0 dBmV 0 Ksym/sec
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thekopno1
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Re: 200mb dropped to 20mb

All the time...
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Superuser
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Re: 200mb dropped to 20mb

Which HUB do you have?

 


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thekopno1
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Re: 200mb dropped to 20mb

2ac version
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thekopno1
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Re: 200mb dropped to 20mb

Been fine for over a year now all of a sudden slow. Could it be outtage?
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Superuser
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Re: 200mb dropped to 20mb

how are you testing - always test wired - if thats poor then you are looking at VM's side i think - if its only slow via wifi then the problem is your side

____________________

Tony
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thekopno1
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Re: 200mb dropped to 20mb

Slow for both. No change here same electronics...
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thekopno1
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Re: 200mb dropped to 20mb

Sonos has dropped off tonight which is hard wired.
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