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Johndaone1986
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200mb connection been slow for 2 months

I signed up not long ago and initially the speed was awesome however since new year it's been ridiculous downloading at 20mbps and slower. It's like I was hooked in at first then service dropped after a few months
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Re: 200mb connection been slow for 2 months

Hi there Johnaone1986,

Thanks for posting and a warm welcome to the community Smiley Very Happy

Sorry to hear about your recent speed reduction, I know this is disappointing. Are you testing your speed on the wireless or hard-wired connection? Ideally we will need to see results tested from an Ethernet connection, if you don't have a cable let me know.

Are you having slow speeds on multiple devices or is this local to just one?

Hope to hear back from you soon,

Take care.

Heather_J

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