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delriko
On our wavelength
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Message 1 of 19
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200MBs but still only getting aroun 9 - 24Mbs..

Seems my download speed while plugged in still hits around 9 - 24MB despite paying for 200.

Steam never downloads above 5MB & the ps4 says connection problems.. Keep getting this sorted and it always ends up like this again...

 

Downstream bonded channels Channel Frequency(Hz) Power
(dBmV) SNR
(dB) Modulation Channel ID

12510000003.438.6256 qam51
22430000003.538.9256 qam50
32350000003.538.9256 qam49
43230000002.237.6256 qam60
53150000002.537.6256 qam59
63070000002.738.6256 qam58
72990000002.938.6256 qam57
82910000002.738.9256 qam56
92830000002.938.6256 qam55
102750000002.938.9256 qam54
112670000003.238.9256 qam53
122590000003.438.9256 qam52

 

Upstream bonded channels Channel ID Frequency(Hz) Mode Power
(dBmV) Modulation Channel Bandwidth(Hz) Symbol Rate (ksps)

631000000ATDMA41.316 qam64000005120
724400000ATDMA41.316 qam64000005120
537600000ATDMA41.316 qam64000005120
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delriko
On our wavelength
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Message 2 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

Anyone able to help at all?
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Forum Team
Forum Team
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Message 3 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

Hello delriko,

Thanks for posting Smiley Happy

Sorry to hear about your slow speeds, I appreciate it's frustrating.

I'd like to ask a few questions to help with our diagnostics, if that's okay. Firstly, are you noticing consistently slow speeds across multiple devices, or specially one? Also, do you notice if the speed improves or deteriorates at certain times of the day / night?

Please get back to us so we can investigate further.

Take care.

Heather_J

Tech fan? Have you read our Digital life blog yet? Check it out


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delriko
On our wavelength
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Message 4 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

I notice the speeds tend to be like that on most devices here. Had people come out and fix it so many times but it always ends up the same. I also have another question...

A server host for a game i play asked for my IP address and trace route to see why my ping is bad with them... is it a bad idea to give out the IP address? i always thought it was.

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Superuser
Superuser
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Message 5 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

As a headsup, Steam downloads in MBs and internet is sold in Mbs. The size of the b makes a difference.



1MBs is 8Mbs so the 24MBs on steam is almost maxing the connection.
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delriko
On our wavelength
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Message 6 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

Yes thats true but i get that on speed test sites not steam.. steam its around 5.

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chutwutt
Superfast
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Message 7 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

not tryin to be silly here, but whats steam about in relation to speed measuring>?

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Superuser
Superuser
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Message 8 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

It shows your download speed for large files Chut
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Edupuika369
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Message 9 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

Hi.
I have the same.
I done upgrade from 100mbs to 200mbs..download speed at now is ~40mbs..upload ~13mbs..
Almost month without changes..
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delriko
On our wavelength
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Message 10 of 19
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Re: 200MBs but still only getting aroun 9 - 24Mbs..

Same with you too i see. :/ I just got back online after it went down. Router said "Failed to register" or something but its back up now.
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