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SprintST
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200 Mbps, 10 would be an improvement

Having received the email announcing my new up to 200 Mbps service, 10Mbps would be a doubling of the actual speed I get...

Totally disappointing and the other evening in order to watch Westworld on my Now TV box I had to use my mobile phone as a hot spot so bad was my broadband...

Rubbish.

Is there any help out there??

 

 

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Re: 200 Mbps, 10 would be an improvement

Hi there SprintST,

 

Really sorry to hear about the poor speeds experienced.

 

I've had a look at your account and I am unable to detect any issues either via the equipment or network segment.

 

I would, however, recommend changing your wireless settings to help strengthen this type of connection.

 

Many thanks,

 

Nat_J


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SprintST
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Re: 200 Mbps, 10 would be an improvement

Well testing tonight I now get 56Mb/s... clearly the gnomes have been busy.

Thanks !

 

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