Thanks for taking the time to post back on the community.
I'm sorry to read that you are having issues with the broadband speeds.
I've run some checks on your broadband connection, the line and the hub have come back as fine which is good. However there is a high peak time traffic fault in your area which is causing slow speeds. Our networks team are investigating the problem and are improving bandwidth and performance to help with this issue. The reference number is F003441931 and with a review date of 28th December.
Do you notice these speeds at all times of the day or just at peak hours?
Were the speed tests completed through a wired or wireless connection?