If you can, don't attach via wifi, attach via a network cable instead. Wifi introduces it's own bottlenecks / latency / dropouts. The radio signal behaves differently at the two frequencies (5g is faster but copes less well with walls etc, there may be contention from neighbours on particular channels).
> >• If faster speeds are most important to you, 5GHz is usually a better choice than 2.4 GHz. >• If wireless range is more important to you, 2.4 GHz is usually a better choice than 5 GHz. >• If you have a lot of devices that use 2.4 GHz and you are experiencing interference or intermittent connectivity issues, then 5 GHz is probably a better option.
i have virgins 150 Mbps service and on 5g i get on average 140Mbps download speed but on 2.4g i only get at maximum 4 Mbps can anyone explain why such a huge difference in spped please
First of all 5gHz offers more bandwidth, less interference, but shorter range.
The 2.4gHz range is often overcrowded with other peoples wifi signals that will interfere and slow yours down however 4 Mbps does seem a little slow maybe change the channel you're 2.4gHz signal is on and test again.
To be honest I try to use just 5gHz simply due to its ability to attain much higher speeds.
This is the poor quality of my Superhub 3 connection