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Nthondonkulu
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100mbs getting 4.5 download and 7 upload....

Hi there all,

Don't wangt to be on hold for another 35 minutes to get this resolved after TV not working at all. Started off with 85mbs at all times of the day, that lasted for 2 days. Checked last week and it was down to 1.2 mbs upload... Restarted router and checked all setting, plugged in Ethernet cable and checked again, 4.5 mbs... I thought it may be an isolated incident and left it for a while (sometimes this sorts itself out), now upload speed is almost twice download speed?

Does anyone have any ideas, other than unplugging and plugging back in - standard IT responseSmiley Happy Starting to want to cancel my contract as I am within the 3 week period...

Thanks

Neil

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Re: 100mbs getting 4.5 download and 7 upload....

Hi Nthondonkulu,

 

Welcome to the Community!

 

Sorry to hear you've had trouble with your connection.

 

I've located your account and I can see you've spoken to our team about this already. Let me know if you need anything else!

 

All the best Smiley Very Happy

 

Josh


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