Re: 1-2mb/s internet speed, every evening. Supposed to be 50.
Welcome to the community and I'm very sorry to hear you're experiencing slow speeds.
I have located your account and I can see that upgrades are underway in your area to support the increased demand for our services and once they have been complete the issues with slow speeds and intermittent services should be resolved.
I'm very sorry for the inconvenience this is causing and someone will be in touch soon to discuss credit options.