Hi all. I’m considering switching from BT to VM. My house does not have a current VM cable so it would need to be installed. I have a BT cable. Trouble is, my driveway is completely tarmac with a block stone border, with no soft areas like grass or f...
Hi there,I am currently searching for a new house and having VM is very important to me. I have been using the VM postcode checker to check availability at different addresses.Two of the houses I like, when I filled in the address on the postcode che...
Hi,I need to move my virgin wall socket but can’t work out how to speak to someone to arrange this when calling them. Any ideas how best to arrange this?thanks
Hi everyone,I signed up for Virgin Media on the 8th November. We got given an install date which was the 28th November. A few days prior to that we got a cancellation text saying that the outside work(cable) still wasn’t complete so it got pushed bac...
I was booked in for a site survey, on Wednesday 27th December on my new property. The appointment was made between 8-1. You can probably guess that this didn’t happen and we waited 7 1/2 hours to be told by the fail centre that it wouldn’t be happen...
So for the last few weeks I have been having major dropouts on my network, at first I thought it was the hub throttling as there are a few 2.4ghz iot on there. But after a few complete hub resets( pinhole reset) and leaving all my WiFi items disconne...
Sent a faulty virgin hub back on 4.1.2024 via yodel. Virgin keep emailing me asking me to return it, not able to reply to the virgin email address as this virgin email address is unmonitored. Going round in circles, advice please.
Dear Virgin, I’m writing to ask for your consideration to install full fibre to our property, as well as the other properties on our private road. The properties adjacent to us, in the public adopted road called “South Park Gardens, Berkhamsted, HP4 ...
Hello, I gather from reading the forum that I can pay a £25 fee for a Virgin Engineer to relocate the entry point to my house for the Virgin Media fibre cable.However, I would like to keep the existing external entry point but just have a longer cabl...
Looking my area code for FY5 1JE.TIA AmosMoses
